How do Best Employers achieve long-term sustainability? How do they focus their resources (including talent) most effectively to drive business success?
Best Employers know the link between employee engagement and customer satisfaction
Employee engagement is the rational, emotional, and motivational state that leads employees to higher levels of performance.
Engaged employees are passionate and enthusiastic about their work. They have a strong desire to be part of the organisation, and are motivated to go above and beyond in their jobs. They understand the organisation’s objectives and their roles.
Best Employers understand and embrace the concept that employee engagement is central to delivery of business results. They are no longer questioning if engagement matters, but are now asking, “What can I do about it?”
Best Practices from Best Employers (whitepaper): Making Engagement Happen